Shopping with us

Terms of Service

These terms explain how the SmartBaby store works when you browse, order, or contact us.

Orders

By placing an order, you confirm that the details you provide are accurate. We may need to contact you if there is an issue with stock, pricing, payment, or delivery information.

Products & availability

We work to show product details, colours, prices, and availability accurately. Screens can display colour differently, and availability can change before an order is confirmed.

Pricing & payment

Prices shown at checkout are the prices that apply to your order. Shipping costs and any applicable charges are shown before payment is completed through Shopify’s secure checkout.

Delivery, returns & exchanges

Delivery and return information is set out in our Shipping & Returns page. Those conditions form part of these terms when you place an order.

Contact

If you have a question about these terms or an order, please contact the SmartBaby team before placing your order and we’ll be happy to help.